The ITIL 4 Foundation certification is the global standard for IT Service Management (ITSM). It focuses on aligning IT services with organizational goals and delivering consistent value to clients.
Competencies Gained
Service lifecycle management: from incident and problem management to continuous improvement.
Change control, risk assessment, and SLA (Service Level Agreement) creation.
Customer-focused communication and IT governance principles.
Value for IT LONESTAR
It positions your company as one that follows structured, reliable, and customer-centric service delivery frameworks, enhancing credibility with corporate clients.
